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Welcome to DermmaConnect. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. Nature of Services

DermmaConnect serves as a platform that connects customers with clinics for booking skin-related services and purchasing products. We facilitate bookings and transactions but are not involved in the actual provision of services or procedures.

2. User Responsibilities

  • Accuracy of Information: Users must provide accurate and up-to-date information, including name, phone number, email, address, postal code, and country, when creating an account or booking a service.

  • Eligibility: By using our services, you confirm that you are at least 18 years old or have parental/guardian consent to use our platform.

3. Booking and Payment

  • Booking Fees: Bookings may involve online payment, offline payment, or no fee, depending on the clinic’s policies.

  • Confirmation: You will receive a confirmation email upon successful booking. Approval of the booking is subject to the clinic’s discretion.

  • Cancellations and Refunds: Cancellation and refund policies are determined by the respective clinic. DermmaConnect is not responsible for disputes regarding payments or refunds.

4. Limitations of Liability

  • Faulty Procedures: DermmaConnect is not liable for any issues, complications, or unsatisfactory results arising from procedures or treatments performed by clinics. All responsibility lies with the respective clinic.

  • Disclaimer: We do not endorse or guarantee the quality, safety, or effectiveness of any services or products offered by clinics.

5. Third-Party Clinics and Products

  • Independence: Clinics listed on our platform are independent entities. We do not own, operate, or control these clinics.

  • Products: Any products sold through our e-commerce platform are the sole responsibility of the clinic offering them.

6. Communication

  • Users may receive emails or notifications related to booking confirmations, approvals, announcements, or promotional content. You may opt out of promotional emails at any time.

7. Termination

DermmaConnect reserves the right to suspend or terminate user accounts or access to the platform if these terms are violated.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where DermmaConnect operates.

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